VIRGINMEDIA – WEB SAFE KICKED IN, UNINVITED!

So, my brother couldn’t access my brightnet.co.uk website the other day through his Virgin connection, but no problems via 3G on his phone. After an hour of literally scratching my head I found the culprit. Virgin Web Safe. Somehow it had kicked in a few days ago automatically. He logged in to his MyAccount at virginmedia.com and turned the bloody feature off and “hey presto” he was back on my site.

Now, I know what you’re thinking, “How did you even guess that could be it?” Well, it was part genius, part luck, mostly luck though. The other day a customer couldn’t load TeamViewer (remote control program) due to an error from TalkTalk Scam Protection saying that the site was blocked! I unblocked it and everything worked as normal, but of course told him to be wary of Indian Scammers claiming to be from Microsoft!